Club Direct Orders: How do I make payment? Answer:
Payment can be made using; Visa, MasterCard, American Express, PayPal, or checks which must clear prior to production commencing. When the deposit is paid the ...
Club Direct Orders: What happens if my account is Past Due? Answer:
Any orders placed on a past due account will be sent out prepaid, C.O.D., cash/check along with the past due balance on that account. Also, ...
Club Direct Orders: What happens if my check is returned? Answer:
A fee of $10.00 is charged. If for any reason a check is not paid by your bank, your pending orders will not be shipped ...
Club Direct Orders: What happens if I refuse a shipment? Answer:
If a shipment is refused, the customer will be charged for all freight and handling charges. A restocking charge of 15% will be applied. Any ...
Club Direct Orders: Do you charge US tax? Answer:
We do not charge sales tax on orders delivered to the USA (except Florida) as we are servicing out of state/country, so taxes do not ...
Online Store: How do I get an Online Store Setup? Answer:
We will create the Club’s online store at no cost to the Club. It is a detailed and time-consuming process to create and enter custom ...
Online Store: When do we get the web store link and what do we do with it? Answer:
When the kit design is approved, we generate online descriptions, photographs of product and upload roster information. Then your Account Manager will send you your ...
Online Store: How long does it take to receive product once it’s ordered online? Answer:
IMPORTANT INFORMATION REGARDING TURNAROUND TIMES!
For all ONLINE CLUB ORDERS, Admiral BEGINS processing your order when the pre-negotiated club order deadline is reached. Admiral will combine ...
Online Store: What if my order is Back Ordered? Answer:
We ship complete orders. Where a customer would like to receive some product faster and keep the other product on backorder, additional freight charges will ...
Online Store: How do I track my order? Answer:
Clubs whose players order using our online order system can use the Online Order Enquiry system to ask about their order status. Clubs that order directly from ...
Online Store: Ordering or Checkout Issues? Answer:
Please ensure you view this video showing how to order online and this video on how to checkoutAdmiral has over 50,000 users ordering online each year without experiencing any ...
Shipping: What shipping method do you use? Answer:
Nearly all shipments are sent via UPS Worldwide service. We prefer UPS because they provide insured and traceable service on every shipment.
...
Shipping: What are shipping costs? Answer:
Admiral uses UPS exclusively for all shipping. We make no profit on shipping. In fact, we subsidize the freight charge as Admiral uses UPS Air ...
Shipping: Who pays for shipping? Answer:
Where we are not packaging by player the club will receive product, bulk packed to be sorted locally. The club will pay for shipping.
...
Shipping: When do you deliver? Answer:
All orders are processed between 7:00 AM and 5:30 PM (EST), Monday through Friday. In stock blank orders received by 5:30 PM on one day ...
Shipping: Can you deliver on Saturday? Answer:
Saturday delivery is NOT available in all markets and should this extra service be selected, additional charges apply. Call Admiral customer service toll free on ...
Returns: Can I cancel an order? Answer:
Orders cannot be cancelled once confirmed either online, via phone or in writing as at this point they will have gone into administration and production.
...