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  • Admiral Sports: Where is Admiral product made?
    Answer: Admiral operates its own facility with over 100k+ sq. foot of space and 200 full time employees that only work for Admiral. In 2021 we ...
  • Admiral Sports: WHY BUY ADMIRAL®
    Answer: Admiral is an Authentic soccer brand; Admiral is a 108-year-old sports brand famous for supplying Manchester United and England. Today we work with many professional ...
  • Admiral's Background: Where is Admiral product made?
    Answer: Admiral operates its own facility with over 100k+ sq. foot of space and 200 full time employees that only work for Admiral. In 2021 we ...
  • Admiral Sports: WHY BUY ADMIRAL®
    Answer: Admiral is an Authentic soccer brand; Admiral is a 108-year-old sports brand famous for supplying Manchester United and England. Today we work with many professional ...
  • Admiral Sports: How do I contact Admiral®?
    Answer: If you have any question on Admiral® or regarding your order, you can reach Customer Service at orders@admiral-sports.com or 1-888-646-6822. The fastest way to enquire about your online order ...
  • Products: What types of logos and embellishment do you offer?
    Answer: Sublimated logos – Are full color logos sublimated into the Admiral ID Sublimated garments we make at the time of manufacture.  Can only be used on ...
  • Products: How long do you keep products in your line?
    Answer: Our custom made to order Admiral ID apparel has no shelf life.   Our Ready 2 Go in stock product typically remains in our line for ...
  • Products: How many pieces are in a complete uniform?
    Answer: A complete uniform set consists of a jersey, shorts, and socks. You can order any combination of items from us. ...
  • Products: Do you make custom scarves?
    Answer: We offer 4 types of scarfs. Sublimated scarves that are 2 sided (19cmx140cm), 2-sided circular knit scarf (19cmx140cm), 2-sided High-Def circular knit scarf (19cmx140cm), 1 ...
  • Sizing: If there’s no local retailer, how do we try on product?
    Answer: We provide team kit for try outs and for use as loaner kit through our “Size It Up” program “Size It Up”. These Size it UP kit’s need to be ordered ...
  • Club Direct Orders: What artwork do you need to design a team kit?
    Answer: We need logos in .EPS, .AI, PNG or SVG format together with the information above in order to show you a 3D view of what ...
  • Club Direct Orders: How do I place an order for the club directly with Admiral?
    Answer: When the Club are ordering directly & not online, please email your Admiral Account Manager your order in the subject line type the name of ...
  • Club Direct Orders: How do I know you have received my order?
    Answer: When the club’s Account Manager enters an order, they will send the club an order confirmation. This confirms all the details of an order and ...
  • Club Direct Orders: When do you take payment for our club order?
    Answer: Order approval: Following receipt of the order confirmation, we ask that you send an email to your Account Manager approving all details within the order confirmation. ...
  • Club Direct Orders: When do I pay for product?
    Answer: On order your Account Manager or our credit department will ask for a deposit of 35% of the order value. Once the order is picked, ...
  • Club Direct Orders: How do I make payment?
    Answer: Payment can be made using; Visa, MasterCard, American Express, PayPal, or checks which must clear prior to production commencing. When the deposit is paid the ...
  • Online Store: How do the club enter roster information for Online Ordering?
    Answer: When a Club has elected to have its members place orders online, team rosters must be uploaded to the Club’s website so that the individual ...
  • Online Store: How long from when the store opens do players have to order?
    Answer: With the store set up and the roster information entered, we launch the online store for ordering and set an order deadline. On the top ...
  • Online Store: How do we explain the online order process to players?
    Answer: We have a detailed PDF and a video showing how to use the online store. This video shows how your online store works: Admiral Online Store ...
  • Online Store: How long does it take to receive product once it’s ordered online?
    Answer: IMPORTANT INFORMATION REGARDING TURNAROUND TIMES! For all ONLINE CLUB ORDERS, Admiral BEGINS processing your order when the pre-negotiated club order deadline is reached. Admiral will combine ...
  • Online Store: What if my order is Back Ordered?
    Answer: We ship complete orders. Where a customer would like to receive some product faster and keep the other product on backorder, additional freight charges will ...
  • Online Store: How do I track my order?
    Answer: Clubs whose players order using our online order system can use the Online Order Enquiry system to ask about their order status. Clubs that order directly from ...
  • Online Store: Ordering or Checkout Issues?
    Answer: Please ensure you view this video showing how to order online and this video on how to checkoutAdmiral has over 50,000 users ordering online each year without experiencing any ...
  • Shipping: When do you deliver?
    Answer: All orders are processed between 7:00 AM and 5:30 PM (EST), Monday through Friday. In stock blank orders received by 5:30 PM on one day ...
  • Shipping: I ordered next day delivery will I receive product next day?
    Answer: The turnaround time for shipping must be added to Admiral's Turnaround Guidelines.  We need to produce those items not in stock, pick, pack and ship the ...

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