Club direct orders
Do you charge US tax?
We do not charge sales tax on orders delivered to the USA (except Florida) as we are servicing out of state/country, so taxes do not apply. For deliveries to other countries, local customs officials will assess taxes/duties before allowing the item to enter your country. The carrier will usually ......
Do you sponsor teams or offer volume discounts?
Our pricing is factory direct. We offer market leading pricing to all our partners. Please call our Customer Service Department for further information at 1-888-646-6822....
How do I know you have received my order?
When the club’s Account Manager enters an order, they will send the club an order confirmation. This confirms all the details of an order and the pricing. You should read this carefully to ensure we have correctly interpreted your requirements....
How do I make payment?
Payment can be made using; Visa, MasterCard, American Express, PayPal, or checks which must clear prior to production commencing. When the deposit is paid the production process will begin. It is THIS DATE that is recognized by Admiral as the START DATE for determining delivery timelines. If we d......
How do I place an order for the club directly with Admiral?
When the Club are ordering directly & not online, please email your Admiral Account Manager your order in the subject line type the name of the club and the word ORDER in capitals. Please DO NOT email this in the body of an email with many other points....
What artwork do you need to design a team kit?
We need logos in .EPS, .AI, .PNG, .JPG or .SVG format together with the information above in order to show you a 3D view of what your kit will look like. Please read this PDF file for further information....
What happens if I refuse a shipment?
If a shipment is refused, the customer will be charged for all freight and handling charges. A restocking charge of 15% will be applied. Any further orders will be prepaid only....
What happens if my account is Past Due?
Any orders placed on a past due account will be sent out prepaid, C.O.D., cash/check along with the past due balance on that account. Also, the account may be changed to prepaid/C.O.D. terms permanently. Our credit department will contact you. Past due accounts will be charged at the rate of 1.5%......
What happens if my check is returned?
A fee of $10.00 is charged. If for any reason a check is not paid by your bank, your pending orders will not be shipped and thereafter your account will be treated as a new account and all orders will be shipped cash or C.O.D....
What if my order is Back Ordered?
We ship complete orders. Where a customer would like to receive some product faster and keep the other product on backorder, additional freight charges will apply....