Returns
Can I cancel an order?
Orders cannot be cancelled once confirmed either online, via phone or in writing as at this point they will have gone into administration and production....
Can I return custom club kit?
All products that are embellished or are custom made for the Club cannot be returned unless defective. Whether a product is defective will be determined in the Company’s sole discretion....
Do I get refunded on returns?
Stock non embellished items, yes. We will not accept returns for cash. However, we will be happy to exchange your non custom, non-embellished items or apply the credit towards a future purchase. On exchanges, the customer must pay all freight charges. We reserve the right to charge a restocking f......
How long will it take for my Return/Exchange to be processed?
Returns are usually processed within 1-5 business days after they arrive at our location....
What do I have to do to return product?
The Company does accept returns of non-custom, non-embellished product within 14 days of delivery provided these products are returned in their original condition (brand new, unworn, unlaundered, unembellished) and accompanied by a Return Authorization Number (“RA”) issued by the Comp......
What warranty do Admiral offer?
All equipment may need replacement after a season of play due to normal wear and tear. Normal wear and tear will begin to show even within the first few uses. This is both normal and expected. These occurrences are common and not indicative of an item's defectiveness (poor workmanship or material......
Where do I send my returns to?
For US returns: The axis Sports Group Inc., 2628 NE 2nd Avenue, Miami, FL 33137, USA....